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Product Warranty
Complete Peace Of Mind


Highwood Outdoor Furniture and Spa Products are backed by a limited manufacturers warranty


Product Info

  • Locate the brand badge on your product. The serial number should be located on the opposite side of the board.
    TIP: Staple your receipt to the Warranty and file it!

  • Get EXCLUSIVE offers, discounts, and product news by signing up for our email here. Don't worry, we hate email spam as much as you do, so we will only send you cool stuff and will never share your email info.

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Highwood USA, LLC provides a Limited Warranty for its spa and outdoor products. The complete Warranty certificate is available above for download.

A brief overview of the Warranty and Registration Guidelines:

  • Warranty is only valid for new product purchased from an authorized Highwood USA retailer
  • The Limited Warranty covers your highwood® or ELK OUTDOORS® brand product for 12 years of residential use and Sequoia Professional brand product for 3 years commercial/20 years residential use.
  • By completing the online registration above, you will have provided us with valuable Warranty information
  • Save your receipt! Staple your receipt to the Warranty Certificate and file it
  • To make a warranty claim, you will need the receipt identifying the date and place of purchase and you as the original buyer. Please submit photos of the product via email along with the information above and a description of the problem
  • If you have any questions or warranty claims, please contact us


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