Highwood USA, LLC provides a Limited Warranty for its spa and outdoor products. The complete Warranty certificate is available above for download.
A brief overview of the Warranty and Registration Guidelines:
Warranty is only valid for new product purchased from an authorized Highwood USA retailer
The Limited Warranty covers your highwood® or ELK OUTDOORS® brand product for 12 years of residential use and Sequoia Professional brand product for 3 years commercial/20 years residential use.
By completing the online registration above, you will have provided us with valuable Warranty information
Save your receipt! Staple your receipt to the Warranty Certificate and file it
To make a warranty claim, you will need the receipt identifying the date and place of purchase and you as the original buyer. Please submit photos of the product via email along with the information above and a description of the problem
If you have any questions or warranty claims, please contact us