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Description

Details

Made in America - backed by US warranty and support
Contains recycled materials
Ultra-realistic wood look that is durable and color stable
Low-maintenance, no fuss ownership
Built to live outdoors, leave outside year-round

Welcome to highwood®. Welcome to relaxation.

We are now proud to offer the wood-replacement material of choice for America’s largest theme parks, coastal resorts and hot-tub cabinets… for your own backyard!

You have the spa, now step into it with ease! The highwood® Spa/Hot Tub Steps will put your mind at ease and add a sense of security as you step into the soothing waters that await you. These versatile steps will enhance the appearance of your hot tub while adding value and functionality.

Choose from 4 inviting colors to complement your highwood® spa cabinet or any other hot tub surround. Available in a compact 32-inch or a wider 48-inch design so you’re sure to find the best fit for your hot tub.

Explore the entire highwood® product line for additional beautiful and durable products to enrich your outdoor living space. Some assembly is required (see assembly guide) and assembled item dimensions = 46.8"W x 14"H x 20.1"D (33lbs).

Highwood marine-grade lumber offers the most realistic look of natural wood WITHOUT the headaches of maintaining or replacing every few seasons. Best of all, the material does not absorb moisture and repels dirt and grime, making cleanup a breeze.

Explore the entire product line to coordinate other beautiful and durable products to enhance your outdoor living space. Still not sure? Request a free product swatch so you can view the color and composition in person.

*Orders over $49 (net order value) ship free via domestic ground carrier to customers residing within the 48 contiguous United States. Orders less than $49 will incur a $9.99 shipping fee to these states.

For deliveries outside of the contiguous United States (and international orders) additional shipping charges will apply. Please contact us for a quote.

Additional Information

Additional Information

SKU	SPASTP-IA1-2x48-
Assembled Height	20"
Assembled Weight	33lbs
Assembled Depth	14"
Assembled Width	47"
Seat Height	No
Seat Width	No
Seat Depth	No
Weight Capacity	No
Length	No
Diameter	No
Corners	No
Assembly Required	Yes
Shipping Method	Ground
Ship Within	1 Day

Reviews

Customer Reviews 1 item(s)

A good solution

We have a 6-7 person tub and when more than 2 people use the tub, it feels like we're tripping over each as we try to get into it. We purchased 2 of these steps, giving us 2 entry points into and out of the tub. Entering and exiting the hot tub feels a lot less clumsy now. We are hoping that Highwood will offer a towel rack soon.

Product Rating

Review by Noel P / (Posted on 7/5/2018)

100% Satisfaction

The Highwood Promise: 100% SATISFACTION

When you choose highwood^® products, you are buying from a company that is committed to excellence and cares deeply about your complete satisfaction.

We take great pride in being “Made in the USA” and in crafting beautiful, durable wood-alternative products that will enhance your outdoor-living space. If your purchase is in any way not living up to your expectations, we want to know about it. Our dedicated Customer Care team is here to help you Monday through Friday (8am-5pm EST). We aim to handle all inquiries within 24 hours.

Please contact us via phone or email.
Telephone: (570) 225-7501
Email: inquiries@highwood-usa.com

Care & Maintenance

Care & Maintenance

Highwood products are designed to provide years of comfort with very little maintenance. That’s the beauty of Highwood after all — the look of natural wood without the headache of annual painting or staining.

Our unique synthetic material, combined with 304 grade stainless hardware, means that you can leave our products outside year round, whatever the climate. For detailed information on how to clean or repair minor dings on our products, please take a look at our “Care & Maintenance” section.

Here however are just a few tips to keep your Highwood products looking like new:

At the start of each season, (or as needed) use hot soapy water and a brush to clean the surface from dirt & grime that build up on your products.
Give an extra scrub on edges of the product that have been machined/cut (front edges of arms on chairs).
For stubborn stains you can carefully use a power washer to remove grime, but be sure to use a medium/wide nozzle (fine/narrow nozzles can damage the product).
In day-to-day use wipe up any stains or spills on your Highwood products as it happens with a damp cloth.

Should you have additional questions about care & maintenance, you can reach us by email or telephone. Our Customer Care team is ready to help you.

Return Policy

Your Complete Satisfaction is our Goal.

Important note: The information below relates to purchases that you make directly from the Highwood USA eStore. Should you purchase a Highwood product from one of our authorized retailers, please contact their customer care team and they will handle your repair / return.

Non-Defective returns (“Buyer’s remorse”)

Highwood USA accepts non-defective product returns within 30 days of purchase (as listed on your receipt). In order to process a non-defective return, please email our Customer Care team at CSR@highwood-usa.com to get a Return Authorization # (RA#) and then follow these steps:

Attach a copy of your receipt (without the receipt we cannot process the return)
The item must be returned unused, not damaged and in “as new” / resalable condition
The product must be packaged and returned in its original packaging
Write the RA# clearly on the outside of the box that you are returning (Required)

When we receive your product it will be inspected and the refund will be issued once we confirm that the item meets the above requirements.

Highwood USA is not responsible for the cost of returning the product when the return is “Buyer’s remorse”. You can either make your own arrangements for the return of the package or Highwood can make arrangements for you and deduct that cost from the refund value.

Damaged or Defective items:

Highwood will, at its own discretion, repair or replace damaged or defective products at no expense to you, our customer. In the event that you need to make a return, please contact our Customer Care team by emailing us at CSR@highwood-usa.com and:

Attach a copy of your receipt
Let us know the serial number on your product (shown on a sticker located ON the product… usually under the seat/table etc.)
Attach a photo/photos to clearly show the damage

If we need you to send the whole product back to us, we will (a) provide you with a Return Authorization # (this RA# should then be written clearly on the outside of the box) and (b) make arrangements for return shipping at your convenience (which we will pay for). If we decide to remedy the problem by sending replacement parts, we will ship those directly to you to fix the issue.