Here at Highwood USA, we try to make your life easier…which is why we work so hard to create some of the most beautiful “easy-own” outdoor furniture on the planet. To show how committed we are to this responsibility, we have taken the most frequently combined products and put them into easy-to-order kits that will make your outdoor space the envy of your neighborhood. Just another way that we try help take the stress out of your life. Welcome to highwood®. Welcome to relaxation.
Proudly and 100% made in the USA from our own unique eco-friendly synthetic wood, this Hamilton Chair/Ottoman/Cup-Holder combo folds for easy storage or transportation. The Adirondack chair’s gentle curving back and perfect ottoman angle will cradle you oh so comfortably, making this your new favorite place to hang out.
We proudly stand behind our products and your purchase comes with our manufacturer's 12-yr residential limited warranty. Some assembly is required and assembled set dimensions = 29”L x 56”D x 34”H.
The Hamilton folding and reclining Adirondack chair with ottoman is an elegant classic…an American icon. The beauty of this set is that it literally looks great in any environment…the beach, the mountains, an urban landscape…it always looks cool and “at home”. Pick from our wide range of natural colors and this set will be the envy of your friends and neighbors. Best of all, our material doesn’t absorb moisture and repels dirt and grime, making clean-up a breeze. You can leave our products outside year-round and a complete range of outdoor furniture and accessories are available – allowing you to coordinate the collection across your entire outdoor living space.
• Most desirable and wish-listed wood-alternative outdoor furniture in America
• The beauty of real wood with none of mother nature’s maintenance needs
• Made with pride in Hometown, PA. USA
• Proven performance and durability in all climates
• The preferred wood-alternative of the nation’s biggest theme-parks
• The material most frequently used on hot-tubs across America
• Eco-friendly material made in an environmentally-conscious facility
• Industry-leading color stability keeps your product looking like new
• Exclusive natureTEX™ surface texture replicates natural wood
• Ultra-low maintenance – more time relaxing with family & friends
• 304 Stainless steel hardware
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When you choose highwood® products, you are buying from a company that is committed to excellence and cares deeply about your complete satisfaction.
We take great pride in being “Made in the USA” and in crafting beautiful, durable wood-alternative products that will enhance your outdoor-living space. If your purchase is in any way not living up to your expectations, we want to know about it. Our dedicated Customer Care team is here to help you Monday through Friday (8am-5pm EST). We aim to handle all inquiries within 24 hours.
Please contact us via phone or email.
Telephone: (570) 225-7501
Highwood products are designed to provide years of comfort with very little maintenance. That’s the beauty of Highwood after all — the look of natural wood without the headache of annual painting or staining.
Our unique synthetic material, combined with 304 grade stainless hardware, means that you can leave our products outside year round, whatever the climate. For detailed information on how to clean or repair minor dings on our products, please take a look at our “Care & Maintenance” section.
Here however are just a few tips to keep your Highwood products looking like new:
Should you have additional questions about care & maintenance, you can reach us by email or telephone. Our Customer Care team is ready to help you.
Important note: The information below relates to purchases that you make directly from the Highwood USA eStore. Should you purchase a Highwood product from one of our authorized retailers, please contact their customer care team and they will handle your repair / return.
Non-Defective returns (“Buyer’s remorse”)
Highwood USA accepts non-defective product returns within 30 days of purchase (as listed on your receipt). In order to process a non-defective return, please email our Customer Care team at CSR@highwood-usa.com to get a Return Authorization # (RA#) and then follow these steps:
When we receive your product it will be inspected and the refund will be issued once we confirm that the item meets the above requirements.
Highwood USA is not responsible for the cost of returning the product when the return is “Buyer’s remorse”. You can either make your own arrangements for the return of the package or Highwood can make arrangements for you and deduct that cost from the refund value.
Damaged or Defective items:
Highwood will, at its own discretion, repair or replace damaged or defective products at no expense to you, our customer. In the event that you need to make a return, please contact our Customer Care team by emailing us at CSR@highwood-usa.com and:
If we need you to send the whole product back to us, we will (a) provide you with a Return Authorization # (this RA# should then be written clearly on the outside of the box) and (b) make arrangements for return shipping at your convenience (which we will pay for). If we decide to remedy the problem by sending replacement parts, we will ship those directly to you to fix the issue.